Privacy Policy

Last updated: April 1, 2026

Shadelani, operated by SHADELANI LLC ("we," "our," or "us"), operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Shadelani is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact details, such as your name, billing address, shipping address, phone number, and email address.
Financial information, such as payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, such as your username, password, security questions, preferences, and settings.
Transaction information, such as the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your order history.
Communications with us, including the information you include when you contact us with a question, request, or customer support inquiry.
Device information, such as information about your device, browser, network connection, IP address, and other identifiers.
Usage information, such as information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, such as when you create an account, place an order, contact us, sign up for emails, submit a review, or otherwise provide information to us.
Automatically through the Services, including from your device when you use our website and through cookies, pixels, and similar technologies.
From our service providers, including providers that help us operate the store, process payments, fulfill orders, detect fraud, analyze performance, and support marketing.
From our partners or other third parties, including advertising, analytics, and social media partners.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, tailor, and improve the Services. We use your personal information to provide the Services, process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, create and manage your account, remember your preferences, enable reviews, and personalize your shopping experience.
Marketing and advertising. We may use your personal information to send marketing, advertising, and promotional communications by email and, where applicable, by text message or postal mail. We may also use it to show you advertisements for products or services on our website or on other websites, including based on items you previously viewed, added to your cart, or purchased.
Security and fraud prevention. We use your personal information to help authenticate your account, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect our Services.
Communicating with you. We use your personal information to provide customer support, respond to your questions, and maintain our relationship with you.
Legal reasons. We may use your personal information to comply with applicable law, respond to valid legal process, investigate potential violations of our terms or policies, and protect our rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

with Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fraud prevention, fulfillment, and shipping;
with business and marketing partners to provide marketing services and advertise to you;
when you direct, request, or consent to our disclosure of certain information to third parties, such as to deliver products to you or through your use of social media widgets or login integrations;
with affiliates or otherwise within our corporate group; and
in connection with a business transaction, or to comply with legal obligations, enforce our terms or policies, or protect the Services, our rights, and the rights of our users or others.

We do not sell personal information for money. However, like many online stores, we may use cookies, pixels, and similar technologies, and may share certain information with business and marketing partners to help us provide services, measure performance, and show relevant ads. Depending on where you live, this may be considered "sharing," "sale," or use for targeted advertising under applicable law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit through the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise rights related to that processing.

You can learn more through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how visitors use the Services, improve performance, and support advertising and marketing.

These technologies may be used by us and by third parties, including Shopify and advertising or analytics providers. Depending on your location, you may have choices regarding how these technologies are used. You may also be able to manage certain preferences through your browser settings and any privacy choices tools we make available on our website.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites, apps, or platforms. Information you provide on public or semi-public venues, including third-party social networking platforms, may also be viewable by others.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us through our Contact Us page to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms are defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable safeguards designed to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit, so we recommend that you do not use unsecured channels to send sensitive or confidential information.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

You may have the right to:

request access to the personal information we hold about you;
request deletion of personal information we maintain about you;
request correction of inaccurate personal information we maintain about you;
request a copy of your personal information and, in some cases, request that we transfer it to a third party;
opt out of the "sale" or "sharing" of your personal information, or opt out of the processing of your personal information for targeted advertising, where applicable; and
opt out of marketing emails by using the unsubscribe link in those emails.

If you opt out of marketing emails, we may still send you non-promotional messages, such as order updates, transactional messages, or customer service responses.

You may exercise privacy rights where indicated on the Services or by contacting us through our Contact Us page. We may need to verify your identity before processing your request. Where permitted by law, you may also designate an authorized agent to make a request on your behalf.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Global Privacy Control and Do Not Track

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are and how our store is configured, we will treat this as a request to opt out for the browser and device you used to visit the site. If we are able to associate that device with your account, we may also apply the opt-out request to your account.

Other than Global Privacy Control, we do not respond to other "Do Not Track" signals that may be sent by your browser or device.

Complaints

If you have complaints about how we process your personal information, please contact us through our Contact Us page. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or equivalent mechanisms recognized under applicable law, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on this page, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any available privacy rights, please use our Contact Us page.